COVID-19 Updates

UPDATE 18TH MAY 2020

📣 GET EXCITED!!! As of today we are now open 7 days a week again, 8am to 4pm daily. 📣

We are still being very careful and following all recommended COVID guidelines including social distancing, reduced group sizes and lots of hand washing.

If you need anything at all, you know where to find us!

📞 08 93532488
✉️ dolphin@dolphinscuba.com.au

OR IN STORE 8am to 4pm – 7 DAYS A WEEK

📍 3,129 Welshpool Road, Welshpool 6100

Looking forward to seeing you sooooooon! 🐠

UPDATE 15TH APRIL 2020

Great news team!! … we have decided to extend our open hours and will now be open Friday to Monday each week.

CURRENT OPEN HOURS:

Friday 8am to 4pm

Saturday 8am to 4pm

Sunday 8am to 4pm

Monday 8am to 4pm

We closed the store a couple of weeks ago to ensure we were doing everything we could to keep our staff and customers safe over this time. Each week we have had windows of time available for pick up and drop offs, and we are pleased to say everyone has been very sensible and careful when coming in.

The new Open Hours will start on Friday 17th April, and we will reassess each week. It’s important we all stay very vigilant over this time and if people are not behaving cautiously we will have to reduce these hours again. The safety of our staff and our customers is our priority!

We hope you all stay well and try to keep positive over this time. Keep in touch and reach out if there’s anything we can do to help. Thank you all for your support over this time! 🙏

SOME FAQS YOU MIGHT HAVE

🐬 Can I drop by for an air fill anytime?

Yes, you can drop off fills anytime during our advertised open hour and the normal queuing system applies.

🐬 Is the workshop open for servicing and hydros?

Yes absolutely, the workshop is servicing as per normal. Please drop off within our advertised open times or for urgent requests contact us on 08 93532488 or email dolphin@dolphinscuba.com.au

🐬 Can I rent equipment?

Yes! We have procedures in place to sterilise equipment on return. Pop in during out open hours or call ahead to book it in.

🐬 Is the Sunday Morning Shore Dive still happening?

No, we are not hosting ANY diving events during this time of social distancing.

🐬 Can I still do dive courses?

Not the actual diving parts, but some courses you can still do the theory components of now in preparation for when diving courses start back up.

🐬 Can I still buy equipment?

Of course! Just get in touch and let us know what you need. Our online store is still available, and have health precautions in place when it comes to trying on equipment in the store.

🐬 Can I come hang out at the shop because I’m bored at home?

As much as we love having you visit, it’s important social distancing is maintained over this time and do not want to encourage any ‘hanging around’ the store. We have a strict policy of maximum people in the store at one time and ask that you wait outside if waiting for things like Air Fills.

UPDATE 2ND APRIL 2020

WE DID IT! We packed up all of our valuables (including the toilet paper) and removed them from the premises. As of Friday our doors are temporarily closed for walk-through traffic. It is a difficult time for everyone and as much as we would all love to keep diving to stay sane, we knew we had to do our part to not encourage congregation.

It’s all a little unknown for everyone, and we just have to take things day by day. We will keep you updated along the way! The best place to keep in touch is via our Facebook page here

Here are a few FAQs are where things are at for this point in time:

Can I drop by for an air fill anytime?
No, we will only be there by arrangement. If you need fills, servicing or equipment please contact us by phone 0893532488 or email dolphin@dolphinscuba.com.au and we will see what we can arrange.

Is the workshop open for servicing and hydros?
Servicing we can still do by arrangement, if you need something please reach out. Unfortunately we cannot offer hydros during this time of closure.

Can I still rent equipment?
No, we will not be hiring equipment during this time of closure.

Is the Sunday Morning Shore Dive still happening?
No, we are not hosting ANY diving events during this time of closure.

Will my gift vouchers, air fill cards or courses expire?
No way hosay! We will ensure everything is extended during this time, we have your back.

Can I still do dive courses?
Not the actual diving parts, but some courses you can still do the theory aspects for! You will see more info come out in the next couple of weeks about these.

Can I still buy equipment?
Of course! Just get in touch and let us know what you need. Our online store is still available, and we can post or arrange a time for you to collect from the store with health precautions in place.

Will you be re-opening? And when?
You bet ya! We are looking forward to seeing all your smiling faces at the end of all of this. When? Well how long will COVID-19 be around for? We can only hope it will be sooner rather than later.

We hope you all stay well and try to keep positive over this time. Keep in touch and reach out if there’s anything we can do to help!

Thank you all for your support over this time!.

From the Dolphin Scuba family 😘

UPDATE 25TH MARCH 2020

Hi everyone! 🙋‍♂️

After much deliberation, we’ve decided to close the storefront to the public and operate by appointment only, as at 4pm Friday (27 March).

The situation is changing from hour-to-hour and with the new guidelines released last night, we feel it is in the best interests of our staff and you (our wonderful customers) to limit physical interaction 🙅‍♀️

Operations will continue in the background; we will be fully contactable and here to support your diving, so please reach out by phone, e-mail or social media if there’s ANYTHING you need – we’d love to hear from you! 🥰

Stay healthy and well, fellow divers! 🧜‍♀️🙌🧜‍♂️

From the Dolphin Scuba family 😘

CURRENT OPEN HOURS:

SOME FAQS YOU MIGHT HAVE

Here are a few FAQs are where things are at for this point in time:

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